The CUPS Health Clinic serves low-income Calgarians who need medical care and don’t access a regular family doctor. CUPS also extends these services to individuals currently seeing another medical provider. The Primary Health team consists of physicians, nurse practitioners, an Occupational Therapist, and nurses who provide on-site and virtual care, including check-ups, preventative health screenings, medical treatments, immunizations, lab work, and referrals to specialists and other social support services.

Intensive case management team, comprised of a nurse, health navigator and palliative care physician, that provide transitional support from acute care to the community for low-income and socially vulnerable patients. CAMPP places particular emphasis on serving patients who have terminal illnesses and/or are reaching the end of life. The team works to provide navigational support to individuals to improve access to health, addiction services, housing, social, financial, and mental health supports in the community.

Intensive case management teams including a Registered Nurse, Health Navigators, Graduation Navigator, and a Graduation Peer that provide support to homeless or vulnerably housed, low-income, and socially vulnerable clients. These individuals face barriers to accessing care due to a lack of personal identification, consistent means of transportation, and/or a means of communication. The team works to bridge hospitals with the community, providing navigational support to decrease recurrent acute care use and improve access to health, addiction, housing, social, financial, and mental health supports.

The CUPS Liver Clinic provides screening/testing for Hepatitis C and/or other blood-borne pathogens. The clinic’s services are provided by a clinical pharmacist, nursing, and an Infectious Disease physician. Services include consultations and education for disease prevention, monitoring and treatment, vaccination, and harm reduction strategies.

The Diabetes Group is a regular education and information sharing session for individuals who are pre-diabetic or diabetic. This group meets once per month in the community and is supported by a Nurse Practitioner and Health Equity nurse.

The CUPS Mental Health Clinic is for individuals who access CUPS Services and have been assessed by a CUPS clinician. Mental Health services provides support in the form of counseling services (individual, group), addiction counseling, psychiatric assessment, and Community Treatment Order (CTO) support and facilitation. . Services are also available in collaboration with Kindred to support counseling services in supportive housing buildings.

This Opioid Agonist Treatment Team offers rapid and often same-day OAT initiations for Calgarians experiencing poverty and trauma. Services include assessment, education, and treatment for individuals managing opioid dependency through use of OAT medications and access to addiction counseling services. Individuals access treatment through the Primary Care Health Clinic or through Alpha House.

Same as above however this team is mobile and is a Peer-Led program that engages individuals in the community rather than on-site at CUPS.

The Prenatal & Family Clinic is for women, families, and children who need health care. Women’s Health Team providers consist of physicians, nurse practitioners, nurses, a social worker, and other support service professionals such as obstetrics, dieticians, mental health counselors and access to specialized services through partner agencies (LUNA, Labour and Delivery Services through AHS) Available services include: check-ups, well-woman exams, birth control, sexually transmitted and blood borne infection (STBBI) testing, pregnancy care (gynecology and obstetrics services), children's (0-6 years) check-ups and treatment, and referrals to specialists and/or other support services at CUPS or in the community.

CUPS Health Services offers access to a number of specialized medical professionals, care, and programs, including rheumatology, internal medicine, neurology, gastroenterology, dermatology, chronic pain, cardiology, and nephrology.

Community Development, in partnership with a Calgary based landlord, offers low-market rentals in four apartments buildings within the city. Operating under a Housing-First lens, each building contains a Resource Room for Community Developers to provide programming and meet with participants to complete referrals for basic needs, find resources, and help connect residents back into their community. Community Developers help build participant capacity, as well as help to manage the landlord tenant relationship and coach participants in this.

The Graduated Rent Subsidy Program is a graduated focused program. Providing participants with a rental subsidy, individuals are referred to the program through a case-managed housing program. Our Subsidy and Graduation Supports Coordinators work with clients to support them in their graduation pathway, helping build skills, find internal and external resources, coach them on the landlord-tenant relationship, as well as connect participants back to their natural supports.

The two main goals of the Key Case Management program are maintaining long-term housing stability and improving physical and mental well-being. Serving adults who have chronically or episodically faced homelessness but have some form of income, CUPS case managers provide housing subsidies, individualized service plans, furnishings, community connections, referrals, and education surrounding both budgeting and enhancing other key life skills.

This program provides a one-time financial payment that covers housing costs (such as damage deposits, first month’s rent, utility disconnection, and eviction notices). Clients must be a low-income earner and CUPS client in jeopardy of losing their housing in order to apply.

Serving CUPS clients filing taxes in Alberta, this year-round online clinic provides assistance in filling out and filing income tax forms. Tax filing is necessary to then receive social assistance benefits.

Care Coordinators are uniquely positioned as a non-wait list program to meet the needs of those connected to or intending to connect at CUPS in a quick and efficient way. This rapid response allows the team to connect with folk in the moment they are looking for supports and engage a potentially transient community, ensuring people don’t fall through the gaps. As part of a larger, interdisciplinary team at CUPS, the weight of coordinating care can be managed by this team and not lay solely with the participant. Care Coordinators help people to address an immediate need and connect to other supports and services that will increase their stability. Care Coordinators do this by providing collaborative, coordinated, trauma-informed, and holistic services and supports to clients, based on individual needs and strengths.

The Child Development Centre offers Preschool and Kindergarten to children aged 3-6 from low-income families who may or may not face educational challenges. The Centre provides breakfast, lunch, and snacks. Priority enrolment is given to referrals from internal CUPS programs.

Access to Specialists: Children attending the CUPS Child Development Centre have regular access to a pediatrician, an occupational therapist, a physiotherapist, a speech-language pathologist, an expressive art and play therapist.

Transition Readiness Assessment: Learning support staff from community schools are invited to visit the CUPS Child Development Centre to observe students and meet with educators to ease the transition from Kindergarten at the Centre to Grade 1 in a traditional school setting.

The Family Development Centre serves families with or expecting children. The Centre offers various courses, such as Nurturing Parent, Super Dads, Super Kids, and ATTACH. Each of these courses provides parenting education and strategies to improve the child-caregiver relationship and build caregiver capacity. Free childcare, lunch, and transportation are offered to families while they are attending appointments/sessions in the Centre.