Key Case Management & GRSP


Key Case Management and GRSP (Graduated Rent Subsidy Program) help adults and families who have experienced homelessness access and maintain housing regardless of their history or challenges. Participants may have active addictions, compromised mental wellness, problematic social behaviours, physical ailments and difficulties with budgeting and impulse control, yet with appropriate supports, we can help them maintain their housing and learn self-sufficiency.


Once adequate housing is secured, case managers help participants adapt to being housed and become self-sufficient by helping them find meaningful daily activities, increasing their employability and improving their relationship management skills. 


703 households were housed through Key Case Management and GRSP last year. 95% of the households remained successfully and stably housed or graduate out of the program and no longer require subsidy. Participants have reported significant reductions in their use of public systems, including a 80% decrease in EMS use, 27% reduction in ER visits, and a 76% reduction in interactions with police and the justice system. These programs not only changes the lives of its participants, they make Calgary a stronger community for everyone.

Here’s a video on key case management with our client feedback

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