The 2022 CUPS Annual Report to the Community

“Sustainability comes through community partnerships that are forged with one common focus. While we all arrive at the table with different strengths and skill sets, we’re united in our commitment to meet people where they are at; to listen and be empathetic to their story, while giving them the tools they need to build resilience for a stronger future.” – Michael Lang, Board Chair & Carlene Donnelly, Executive Director.

During the last few years, we haven’t been able to hide from the pandemic, so instead, we’re asking ourselves: What did we learn, gain, and help others achieve during this time of uncertainty and upheaval? It drives what we do every day.

The 2022 Annual Report to the Community is a collection of stories of challenges and triumphs by the CUPS community as we forged our way through the pandemic and have now emerged on the other side.  

From the new mom who views her case worker as a “fairy godmother” as she forges a life for herself and her young son, to the important conversations about Canada’s Indigenous people with our Indigenization Strategy Coordinator, we are helping vulnerable Calgarians build resiliency.

We are finding them homes. We are supporting their health. We are working with them to build a stronger future, together.

Directly impacting thousands in our community

With your support, we were able to directly impact the lives of thousands in our community last year:

·   8,262 Calgarians received support at CUPS

·   2,364 people used services across CUPS for the first time

·   5,054 individuals accessed CUPS health services

·   29,243 patient visits at CUPS health clinics, in-person or remotely

·   1,336 new patients were seen at the CUPS health clinic

·   63 children aged 3-6 years were enrolled in the Child Development Centre for the 2021 – 2022 school year

·   1,384 individuals received a COVID-19 immunization from the CUPS Vaccine Team, delivering 1,885 immunizations in total

·   243 individuals accessed mental health supports through Rapid Care Counselling

·   646 clients accessed mental health services and treatment on site or remotely

·   720 adults, many with children, were helped to access subsidized housing

·   21,128 indirect visits within the health clinic that supported case management for clients without the client having to be present.

·   110 new clients including 41 families accessed affordable housing

·   231 households received financial assistance for first month’s rent, utilities and to avoid evictions

·   2,306 Women’s Health Clinic visits (excluding specialist visits)

Thank you for being our partner in the work we’re doing to help individuals and families in Calgary to overcome challenges and build resilience for the future, especially during a pandemic. 

You can view the entire report here.