Mental Health Advocate – Volunteer

Volunteer Position Title: Mental Health Advocate

Location: 1001 10 Ave SW Calgary, AB T2R 0B7


CUPS (Calgary Urban Project Society) is a non-profit organization that was established in 1989 with the aim of helping people overcome the challenges of poverty and attain brighter futures. Since then, our work has evolved and expanded to include services in Health, Education and Housing that are delivered to thousands of adults and families each year. Through integrated healthcare, education and housing, CUPS and its partners will assist adults and families in Calgary living with the adversity of poverty and traumatic events to become self-sufficient.

Position Summary:

The Mental Health Outreach advocate would work collaboratively with the CUPS Key Case Management team providing support and services to individuals and families. This will include confidential supports for those dealing with mental health, addictions, potential referrals to treatment and other supports if desired by the program participant, and expanding the client’s professional support network.

Responsibilities (but not limited to):

· Working together with CUPS Key Case team to provide supports for individuals experiencing mental health, addictions, homelessness, and/or barriers to service.
· Works with CUPS Key Case team to facilitate connections to support systems and services within the city; should client need exceed the experience level of the candidate.
· Consult with Key Case Manager regarding community partners and supports, follow up plan for the client (if applicable), and potential information for the client’s natural supports.
· Duties may lessen dependent on client need.

Preferred Experience:

· Post-secondary education in counselling and/or programming directed toward mental health.
· Demonstrated ability to use a client-centred approach and trauma informed approach to client care.
· Ability to work on a team.
· Demonstrated ability to support individuals using motivational interviewing and a cognitive behavioural approach is an asset.
· Experience in mental health outreach is an asset.


· Opportunity to gain practicum hours or needed experience.


· Satisfactory police record checks for working with vulnerable persons.

Working Conditions:

· In the community, office settings, and in client’s homes.
· Direct contact with program participants who have serious mental illness or dual diagnosis, and/or addiction.

Note: The following statements are intended to describe the general nature and level of work being performed by employees/volunteers assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, tasks and skills required of employees/volunteers so classified.

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