ISO 9001:2008 Internal Audits Made Easy: Tools, Techniques, by Anne W. Phillips

By Anne W. Phillips

Imposing the necessities of ISO 9001 could be a daunting job for lots of organisations. In an try and increase a process that might move the registration audit, we're tempted to set up procedures with the first function of conforming to the necessities of ISO 9001. In doing so, even if, possible lose sight of the unique rationale of the traditional to repeatedly enhance the effectiveness of the standard administration process applied at our association. This e-book is meant to assist managers, administration representatives, inner audit coordinators, and inner auditors enforce a pragmatic inner audit technique that meets the necessities of ISO 9001:2008 whereas additionally including major, measurable worth to the association s final analysis. The instruments, ideas, and step by step instructions supplied during this publication is also utilized by these companies that experience a well-established inner audit procedure yet are searhing for effortless how one can make that technique more beneficial. The instruments within the appendices of this ebook have additionally been supplied at the enclosed CD to help you customizing them to slot the explicit wishes of your company

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Additional info for ISO 9001:2008 Internal Audits Made Easy: Tools, Techniques, and Step-By-Step Guidelines for Successful Internal Audits, Third Edition

Example text

In selecting candidates for the internal auditor pool, the organization should consider those who demonstrate the following attributes: • Ethical – fair, truthful, sincere, honest, and discreet. Auditing involves the investigation of actions taken by fellow employees. The effective internal auditor is one with whom employees feel comfortable talking, someone who can be trusted to handle audit findings appropriately. Selecting and Maintaining the Internal Audit Team 21 • Open-minded – willing to consider alternative ideas or points of view.

Of course, this is the essence of an internal audit. The auditor should partner with the auditee to evaluate the process and look for opportunities for continual improvement. Tools and techniques for conducting the audit are discussed further in Chapter 6. Report nonconformities. Nonconformities should be reported right away to give the auditee an opportunity to talk about them. The auditor should take care to avoid emotional terminology that will shut down the auditee. The auditor could simply state, “ISO 9001 requires that we use traceable standards to check the calibration of instruments.

An effective audit preparation process includes seven steps: Step 1: Define and understand the scope of the audit Step 2: Review applicable standards Step 3: Prepare a process models Step 4: Review applicable documentation Step 5: Review previous audit results Step 6: Create an effective checklist Step 7: Perform a pre-audit meeting 39 40 Chapter Five This chapter will discuss each step in the preparation of an internal audit. STEP 1: DEFINE AND UNDERSTAND THE SCOPE OF THE AUDIT Defining the scope of the audit was discussed in Chapter 4.

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